{"xsrfToken":"74caa65a4cd749a226722c2543798f6916ea9a82_lout","branding":{"id":"2","key":"ncl","name":"VLE Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#022f63","headerLinkHoverBGColor":"#022f63","headerBadgeColor":"#022f63"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1cd3d9c6-9b29-4386-a7f5-5cdc1c030354/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OGQwMTg3Yy01ZTcwLTQ4NGQtYjNmNi01NmFlY2ZlY2YzZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjZDNkOWM2LTliMjktNDM4Ni1hN2Y1LTVjZGMxYzAzMDM1NCI6WyJyZWFkIl19LCJleHAiOjE3MDE5MjA0NzYsIm5iZiI6MTcwMTkxOTg3Nn0.m5U29n0mYfa3U99LWdui4wTkLkciwoM2fF8INyh2bEQ&client=48d0187c-5e70-484d-b3f6-56aecfecf3e8&mode=fit","logoId":"1cd3d9c6-9b29-4386-a7f5-5cdc1c030354","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"ncl","projectId":10003,"serviceDeskId":2,"name":"VLE Service Desk","description":"<p>Welcome! You can raise a VLE Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"10016","name":"General Support","descriptionHtml":"","callToAction":"General Support","introHtml":"<p>Need to get connected, worried about malware, or any files is corrupted on PC? Here’s where to go for help with your IT problems.</p>","icon":10318,"iconUrl":"https://nelsoncollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10318","groups":[2],"key":""},{"id":"10015","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://nelsoncollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[2],"key":""},{"id":"10013","name":"VLE Support Questions","descriptionHtml":"","callToAction":"VLE Support Questions","introHtml":"<p>Choose this if you have questions about VLE, Online Class & Account.</p>","icon":10306,"iconUrl":"https://nelsoncollege.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10013,10015,10016]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VLE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OGQwMTg3Yy01ZTcwLTQ4NGQtYjNmNi01NmFlY2ZlY2YzZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE5MjEwNzYsIm5iZiI6MTcwMTkxOTg3Nn0.amFBzydJgdHMH9WWYRvlISH1WQNM69kmMwDBPsrFL_A","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"48d0187c-5e70-484d-b3f6-56aecfecf3e8","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nelsoncollege","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"74caa65a4cd749a226722c2543798f6916ea9a82_lout","baseUrl":"https://nelsoncollege.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nelsoncollege.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"48d0187c-5e70-484d-b3f6-56aecfecf3e8","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}