Help Center

Welcome to the Help Center

Portals

  1. Online Help Desk

    Welcome! You can raise a Online Help Desk request from the options provided.

  2. VLE Service Desk

    Welcome! You can raise a VLE Service Desk request from the options provided.

  3. Staff Support Desk

    Welcome! You can submit a Staff Support Desk request by selecting one of the options below.

Suggested forms

  • Ask a question in Online Help Desk

    Have a question? Submit it here.

  • Student Attendance Related Support in Staff Support Desk

    Support for student attendance issues, including access, updates, reports, or system errors. Please provide relevant details.

  • VLE Support Questions in VLE Service Desk

    Choose this if you have questions about VLE, Online Class & Account.

  • Submit a request or incident in Online Help Desk

    Submit a request or report a problem.

Powered by Jira Service Management
{"xsrfToken":"58ed01fcefef2f077baecf28ce2767d8b2c49305_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1cd3d9c6-9b29-4386-a7f5-5cdc1c030354/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OGQwMTg3Yy01ZTcwLTQ4NGQtYjNmNi01NmFlY2ZlY2YzZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjZDNkOWM2LTliMjktNDM4Ni1hN2Y1LTVjZGMxYzAzMDM1NCI6WyJyZWFkIl19LCJleHAiOjE3NDM0NjU4OTcsIm5iZiI6MTc0MzQ2NTI5N30.9kJJlgC1uwDZCiRiUrF54Lc_HebMsxQi4tdvJKnNkIg&client=48d0187c-5e70-484d-b3f6-56aecfecf3e8&mode=fit","logoId":"1cd3d9c6-9b29-4386-a7f5-5cdc1c030354","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nelsoncollege","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"58ed01fcefef2f077baecf28ce2767d8b2c49305_lout","baseUrl":"https://nelsoncollege.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nelsoncollege.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"48d0187c-5e70-484d-b3f6-56aecfecf3e8","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b3a2eb7d4c2a4235b31c385f5e262451","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}